Introduction
Al-Munādī Academy (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.
Information We Collect
We may collect the following categories of information when you interact with our website, enroll in our courses, or use our services.
Personal Information
- Name, email address, and phone number.
- Age, gender, and country of residence.
- Payment information, processed through secure third-party payment gateways.
- Educational background and learning preferences.
Technical Information
- IP address, browser type, and device information.
- Cookies and usage data.
- Class attendance and participation records.
Student Work and Communications
- Assignments, assessments, and submitted projects.
- Class recordings and chat communications.
- Feedback and survey responses.
How We Use Your Information
We may use your information for the following purposes:
- To process enrollment and manage your student account.
- To deliver course materials and conduct classes.
- To provide customer support and respond to enquiries.
- To send important updates, course announcements, and administrative information.
- To improve our courses, website, and services.
- To comply with legal obligations and prevent fraud.
Data Storage and Security
Your data is stored on secure servers with encryption and access controls.
We retain personal information for as long as necessary to provide our services and as required by law. Class recordings are stored for six months after course completion and then securely deleted.
We implement industry-standard security measures to protect your information. However, no method of data transmission over the internet or electronic storage can be guaranteed to be completely secure.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share information where necessary with:
- Payment processors to complete transactions.
- Teachers and teaching assistants for course delivery.
- Legal authorities when required by law.
Student work may be shared anonymously for educational or promotional purposes with prior consent.
International Data Transfers
As a global platform, your data may be transferred to and processed in countries outside your country of residence. We aim to ensure appropriate safeguards are in place for international data transfers in accordance with applicable laws.
Your Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal requirements.
- Object to or restrict the processing of your data.
- Withdraw consent for data processing where processing is based on consent.
- Request data portability where applicable.
To exercise your rights, contact us using the details provided in the Contact Information section.
Children’s Privacy
Our services are intended for students aged six and above. For students under 12, we require parental consent for data collection and processing.
Parents or guardians may contact us to review, modify, or request deletion of their child's information, subject to applicable legal requirements.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal information with them.
Class Recordings Policy
Classes are recorded for quality assurance and student review purposes. Recordings may also be used for teacher training and course improvement.
Recordings will not be publicly shared without explicit consent from all participants. Class recordings are retained for six months after course completion and are then securely deleted.
Data Retention
We retain different types of information for the following periods, subject to applicable legal requirements:
| Information Type | Retention Period |
|---|---|
| Enrollment information | 5 years after last activity |
| Payment records | 7 years |
| Class recordings | 6 months after course completion |
| Student work | 1 year after course completion |
Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be reflected on this page. Continued use of our services after changes are published constitutes acceptance of the updated policy, to the extent permitted by applicable law.
Contact Information
For privacy-related enquiries or to exercise your rights, please contact:
Data Protection Contact
Al-Munādī Academy
Complaints
If you have concerns about how we handle your personal data, please contact us so we can review your concern. Where applicable, you may also lodge a complaint with the relevant data protection authority in your country.
Contact Us About a Privacy ConcernThank you for placing your trust in Al-Munādī Academy. We are committed to treating your information with care and handling it responsibly.
